If possible, the inflatable should be staked in the ground for safety. We use 18-30" stakes. If staking is not possible, sandbag weights will be required instead of stakes.
Location set-up and surface conditions are the responsibility of the customer, and must be clarified upon placing a reservation.
Once the location has been decided, we will not modify it once in route to the event.
Customers are responsible for locating and informing Delivery Crews of any underground sprinklers, cabling and/or utilities.
Customers can call for information regarding utility locations by dialing 811, 48-72 hours before the event.
Location set-up and surface conditions are the responsibility of the customer, and must be clarified upon placing a reservation.
Once the location has been decided, we will not modify it once in route to the event.
Customers are responsible for locating and informing Delivery Crews of any underground sprinklers, cabling and/or utilities.
Customers can call for information regarding utility locations by dialing 811, 48-72 hours before the event.
A flat surface is required for Inflatable setup. The surface can be grass, pavement, or indoors.
Location should be clear of obstacles, within the sight line of parents, and clear of any trees or power lines.
Once the inflatables or slides have been set up and secured, the customer may NOT move them to a different location (ie. from back yard to front yard or side yard, etc). Moving equipment will void any insurance coverages.
Location should be clear of obstacles, within the sight line of parents, and clear of any trees or power lines.
Once the inflatables or slides have been set up and secured, the customer may NOT move them to a different location (ie. from back yard to front yard or side yard, etc). Moving equipment will void any insurance coverages.
Yes, with proper permitting. The customer will be responsible for securing permission and/or permits for rental equipment placed in parks or other public locations. Location Staff may require proof of insurance. Certificates of Insurance should be requested at least 3 business days prior to the event from the our office.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as several hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
Each inflatable has a maximum weight limit and occupant capacity listed on the safety information panel typically near the entrance of the unit. The rental agreement and rules for operation will be discussed with you at time of delivery and will review the number of users allowed on the equipment.
Adult supervision is required at all times for safe operation of any inflatable unit.
Typical Limits:
Basic Jumpers 6-8 Kids (800 lbs)
Combo Units 8-10 Kids (1000 lbs)
Obstacle Courses/Dual Lane Slides 2 Kids at a time.
Adult supervision is required at all times for safe operation of any inflatable unit.
Typical Limits:
Basic Jumpers 6-8 Kids (800 lbs)
Combo Units 8-10 Kids (1000 lbs)
Obstacle Courses/Dual Lane Slides 2 Kids at a time.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 to 100 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
So yes, while the inflatable is being played on you will need to run the blower motor constantly.
While not in use, the inflatable motor may be turned off to save electricity or prevent children from playing on an unsupervised inflatable. (Unplug it too for extra safety)
Units typically take less than 5 minutes to fully inflate.
If the unit if left overnight, it will need to be turned off after play is done. Motors have an on/off switch on each unit.
So yes, while the inflatable is being played on you will need to run the blower motor constantly.
While not in use, the inflatable motor may be turned off to save electricity or prevent children from playing on an unsupervised inflatable. (Unplug it too for extra safety)
Units typically take less than 5 minutes to fully inflate.
If the unit if left overnight, it will need to be turned off after play is done. Motors have an on/off switch on each unit.
-Adult supervision is required at all times. Never leave the inflatable unattended or un-watched.
-Always check inflatable safety panel for maximum occupant loads and capacity.
-Guests must remove shoes, pocket items, glasses, jewelry, etc.
-Diving and flipping are strictly prohibited. No back flips, roughhousing, horseplay or bouncing against walls.
- On your bottom, by yourself, and feet first when sliding down any inflatable slide.
-Guests should not take unnecessary risks.
-No food, drink, gum, paint, soap or silly string on or in the inflatable.
-The inflatable should not be operated if winds exceed 20 mph.
-The inflatable should not be used in rain or lightning conditions.
-Always check inflatable safety panel for maximum occupant loads and capacity.
-Guests must remove shoes, pocket items, glasses, jewelry, etc.
-Diving and flipping are strictly prohibited. No back flips, roughhousing, horseplay or bouncing against walls.
- On your bottom, by yourself, and feet first when sliding down any inflatable slide.
-Guests should not take unnecessary risks.
-No food, drink, gum, paint, soap or silly string on or in the inflatable.
-The inflatable should not be operated if winds exceed 20 mph.
-The inflatable should not be used in rain or lightning conditions.
Yes, units can be set up inside or out! You will need to have a ceiling clearance height of about 18'-20' to allow for most inflatables. They cannot be set up near hot lights, fire prevention equipment, air conditioning vents, or any fire hazard. Most gyms, event halls, churches, malls, or locations should have suitable space.
Double doors are typically required to access the setup area. Center bars may need to be removed to allow access.
Double doors are typically required to access the setup area. Center bars may need to be removed to allow access.
Immediately call us at 1-888-577-JUMP (5867) with any concerns regarding personnel or equipment. In case of a emergency, dial 911.
Power failure is the primary source of inflatable failures.
-Check the plugs, is the connection loose? Did someone trip it out of place?
-Is the Blower Motor still in the on position?
-Check the circuit breaker to see if it has tripped. If the circuit breaker has tripped, try to identify and isolate any other equipment from the circuit before resetting the breaker.
-Immediately remove any persons playing in or on the inflatable during a power failure.
Power failure is the primary source of inflatable failures.
-Check the plugs, is the connection loose? Did someone trip it out of place?
-Is the Blower Motor still in the on position?
-Check the circuit breaker to see if it has tripped. If the circuit breaker has tripped, try to identify and isolate any other equipment from the circuit before resetting the breaker.
-Immediately remove any persons playing in or on the inflatable during a power failure.
Our inflatables are inflated using enclosed electric blower units that are powered by a standard 110 volt, 15-20 AMP, three-prong electrical outlet.
Each blower draws roughly 9-10 Amps (1,000 -1,100w). Larger units may require multiple blowers or higher horsepower equipment.
Electricity is needed within 100 feet of the inflatable. These motors run constantly to keep the unit inflated so constant ample power will be required.
Other event equipment should not be placed on the same power source. The blower units are powered by a standard 110 volt, 20 AMP, three-prong electrical outlet. Each machine requires between 7-11 Amps (900-1,300w).
A generator may be used to power the units if sufficient outlets/power is not available.
Each blower draws roughly 9-10 Amps (1,000 -1,100w). Larger units may require multiple blowers or higher horsepower equipment.
Electricity is needed within 100 feet of the inflatable. These motors run constantly to keep the unit inflated so constant ample power will be required.
Other event equipment should not be placed on the same power source. The blower units are powered by a standard 110 volt, 20 AMP, three-prong electrical outlet. Each machine requires between 7-11 Amps (900-1,300w).
A generator may be used to power the units if sufficient outlets/power is not available.
Yes, our rentals are constructed with quality and safety in mind! All units are constructed from commercial grade vinyl, with double stitching and are fire retardant.
Units are routinely sanitized beyond normal cleaning with an anti-bacterial/anti-microbial solution for additional protection.
We are committed to making sure you have a clean, healthy, and safe rental experience.
You will have an opportunity to inspect equipment at time of setup.
Our crews can and may need to clean equipment on site as logistics, travel factors (gravel or dirt roads) and weather can impact equipment condition.
Units are routinely sanitized beyond normal cleaning with an anti-bacterial/anti-microbial solution for additional protection.
We are committed to making sure you have a clean, healthy, and safe rental experience.
You will have an opportunity to inspect equipment at time of setup.
Our crews can and may need to clean equipment on site as logistics, travel factors (gravel or dirt roads) and weather can impact equipment condition.
We require and add a 4% damage waiver charge to each inflatable order. This covers incidental damage to our inflatables in your care.
The Damage Waiver does not cover damage caused by vandalism, theft, misuse or failure to follow safety rules. For example leaving an inflatable turned on in wind conditions over 20 mph.
Please call our office number (888-577-5867) anytime if you have any questions, issues, or concerns regarding your rental equipment.
Renters can incur additional fees for leaving trash, food, or other debris in the equipment. Please return the equipment in the same condition we gave it to you in.
The Damage Waiver does not cover damage caused by vandalism, theft, misuse or failure to follow safety rules. For example leaving an inflatable turned on in wind conditions over 20 mph.
Please call our office number (888-577-5867) anytime if you have any questions, issues, or concerns regarding your rental equipment.
Renters can incur additional fees for leaving trash, food, or other debris in the equipment. Please return the equipment in the same condition we gave it to you in.
We will deliver in stock equipment up to 25 miles free of charge when minimum order requirements are met.
Travel above 25 miles will trigger a $3 per mile charge for any mileage above the first 25. (26 miles = $3 Travel Fee)
Sub Vended or Special Item Pick Up items from other vendors will trigger additional travel charges. (i.e. if we drive to Atlanta to pick up a chandelier you will incur additional travel charges)
Travel above 25 miles will trigger a $3 per mile charge for any mileage above the first 25. (26 miles = $3 Travel Fee)
Sub Vended or Special Item Pick Up items from other vendors will trigger additional travel charges. (i.e. if we drive to Atlanta to pick up a chandelier you will incur additional travel charges)
Yes. There is a link in your reservation email once you've ordered or you may contact our office. You can sign and review your contract from this email.
Equipment pick ups requiring our staff to pick up after 9 pm will incur a $50-150$ charge depending on item rented.
Example, we have to pick up your wedding dishware at the venue by midnight because another wedding has the property in the morning.
Customers can avoid after hour charges by returning the equipment to our warehouse the next day themselves (not always applicable) or working with the venue to allow Jitterbug to pick up items the following morning.
Large Tents are typically setup on Fridays and picked up on Mondays. Weekend pickup is available at overtime rates.
Example, we have to pick up your wedding dishware at the venue by midnight because another wedding has the property in the morning.
Customers can avoid after hour charges by returning the equipment to our warehouse the next day themselves (not always applicable) or working with the venue to allow Jitterbug to pick up items the following morning.
Large Tents are typically setup on Fridays and picked up on Mondays. Weekend pickup is available at overtime rates.
Cash, Business Check or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
Tipping is always appreciated by our staff but not mandatory.
Tipping is always appreciated by our staff but not mandatory.
Inflatables are part of our Risk Free Reservation policy meaning that you can elect to pay at time of delivery and can cancel up to 730am the morning of your reservation with no penalty.
A 50$ charge will be incurred if you cancel after we've left the warehouse for deliveries.
No refunds are given once equipment has been setup including for weather related non-use.
Weddings, Large Orders, and Tents will follow contracted cancellation polices and require deposits to hold equipment. Typically these events cannot be cancelled within 10 of the event.
A 50$ charge will be incurred if you cancel after we've left the warehouse for deliveries.
No refunds are given once equipment has been setup including for weather related non-use.
Weddings, Large Orders, and Tents will follow contracted cancellation polices and require deposits to hold equipment. Typically these events cannot be cancelled within 10 of the event.
We can set up on Grass (our favorite and best for the kids), gravel with tarping, asphalt, and concrete. Indoor Setups are also possible.
We won't carry equipment down or up stairs, down steep hills or where we have to maneuver around obstacles. If you wouldn't want to do, we probably don't either. Safety First.
We won't carry equipment down or up stairs, down steep hills or where we have to maneuver around obstacles. If you wouldn't want to do, we probably don't either. Safety First.
Inflatable and Tent Pricing includes setup and pickup of the equipment.
All other equipment is considered tailgate delivery meaning we'll deliver as close as our truck can get to you event location and leave the equipment in a secure location for you to setup. Setup options are available at an additional charge.
All other equipment is considered tailgate delivery meaning we'll deliver as close as our truck can get to you event location and leave the equipment in a secure location for you to setup. Setup options are available at an additional charge.
Jumping Jack's goal is to provide our customers with an easy, safe, clean, and professional rental experience. We want to be your choice for inflatable and event rentals in North Georgia.
