In most cases, a deposit is not required. Payment in full is however required upon delivery and prior to setup unless invoicing has been approved. We accept MasterCard, Visa, Discover, American Express, Cash, Business Check or Money Order.
Cancellations can be made anytime prior to us leaving our warehouse for delivery or in the event weather and/or environmental conditions become unacceptable. If weather or environmental conditions are affecting the site conditions, it is the customer’s responsibility to communicate these site conditions prior to delivery. A $50 charge will be added to any cancellation if we’ve already departed for the destination.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Jitterbug Party Rentals, LLC. dba Jumping Jacks Party Rentals is insured for our mutual benefit. You can ask for a copy of our Certificate of Insurance if required for your event. Upon delivery, your signature will be will be required on our Equipment Rental Agreement, Release & Assumption of Risk. In certain instances, additional Waivers of Liability may be required for participants. Please download and/or review these documents prior to your event and contact us with questions. In addition, please review the Operating Procedures and Safety Information on our website.
For the safety of equipment and personnel, we will not setup equipment with the following conditions: local rain forecast above 70%, snow/ice, high winds, muddy conditions, or the temperature is below 40 degrees. If possible, we recommend that you reserve a suitable alternate indoor location for your event such as a church or gym. We will work with you to reschedule your rentals if we are unable to set up due to environmental and/or weather conditions. Once equipment has been setup, no refunds will be issued solely due to environmental and/or weather conditions.
Per state/local laws, we charge sales tax on all rentals. If your organization is recognized as a tax-exempt organization by the State of Georgia, we must receive a copy of your tax exemption certificate prior to your event or we must collect sales tax in accordance with state/local laws.
We are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
© 2016 Jitterbug Party Rentals, LLC. dba Jumping Jacks Party Rentals All rights reserved. Dahlonega, Georgia 30533 (678) 948-JUMP